RONDI TERMS OF SERVICE

Last Updated: [DATE] Effective Date: [DATE]

> IMPORTANT — PLEASE READ CAREFULLY. These Terms of Service contain a binding arbitration agreement and class action waiver in Section 22. By using Rondi, you agree to resolve disputes through individual arbitration rather than court or jury trial. You have the right to opt out as described in Section 22.9.

TABLE OF CONTENTS

  1. Who We Are and What These Terms Cover
  2. Eligibility and Account Registration
  3. User Roles: Attendees, Organizers, and Vendors
  4. Acceptable Use and Community Standards

- 4.1 Our Approach to Expression - 4.2 General Conduct Requirements - 4.3 What Is and Is Not Restricted Expression - 4.4 Context Matters - 4.5 Platform Consistency

  1. Prohibited Content and Conduct

- 5.1 Zero-Tolerance Violations (Immediate Permanent Termination) - 5.2 Hate Speech and Discriminatory Content - 5.3 Violence, Threats, and Dangerous Content - 5.4 Harassment and Targeted Abuse - 5.5 Misinformation and Deceptive Content - 5.6 Illegal Activity and Regulated Content - 5.7 Adult and Sexually Explicit Content - 5.8 Enforcement, Context, and Appeals

  1. User-Generated Content and Intellectual Property
  2. Shoppable Media Tags
  3. Event Creation and Organizer Obligations
  4. Ticketing: Purchase, Transfer, and Refunds
  5. Vendor Services and Booking
  6. Payments, Fees, and Fund Holding
  7. AI-Powered Features
  8. Platform Disclaimers and Limitation of Liability
  9. Third-Party Services and Links
  10. Termination and Suspension
  11. Indemnification
  12. Privacy and Data
  13. Digital Millennium Copyright Act (DMCA)
  14. Daniel's Law (New Jersey)
  15. Children and Minors
  16. Governing Law
  17. Dispute Resolution and Arbitration
  18. Modifications to These Terms
  19. Miscellaneous
  20. Contact Information
  21. Exhibit A — California Privacy Rights Notice
  22. Exhibit B — Biometric Data Consent (Illinois, Texas, and Washington Users)

SECTION 1 — WHO WE ARE AND WHAT THESE TERMS COVER

1.1 About Rondi

Rondi is operated by Rondi, Inc., a corporation incorporated in the State of New Jersey ("Rondi," "we," "us," or "our"). Rondi provides an online and mobile platform (the "Platform" or "App") accessible via iOS, Android, and web browser that enables users to discover, create, share, and attend events; post photos and videos; connect with event organizers and service vendors; communicate directly with other users; purchase event tickets; book event service providers; and access AI-powered features including content recommendations, networking matchmaking, and reply suggestions.

1.2 What These Terms Cover

These Terms of Service ("Terms") form a legally binding agreement between you and Rondi governing your access to and use of the Platform, including all features, content, tools, and services offered through the App, website, and any related services. These Terms apply to all users — Attendees, Organizers, Vendors, and guests — across all 50 United States and U.S. territories.

By creating an account, downloading the App, or otherwise accessing any part of the Platform, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference.

1.3 What Rondi Is Not

Rondi is a technology platform, not an event producer, event promoter, talent agency, employment agency, or contractor. Rondi does not own, create, manage, control, deliver, or guarantee any event, vendor service, or user-generated content posted on the Platform. Rondi is not a party to any contract between an Organizer and a Vendor, or between an Organizer and an Attendee. Any transaction you complete with another user is solely between you and that user.

SECTION 2 — ELIGIBILITY AND ACCOUNT REGISTRATION

2.1 Age Requirements

You must be at least 18 years old to create an account, purchase tickets, engage in financial transactions, or access any payment or marketplace features on the Platform. Users between 13 and 17 years of age may access limited social features only with verifiable parental or guardian consent, and may not access any payment, ticketing, or marketplace features. Children under 13 are prohibited from creating accounts.

By creating an account, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into binding contracts under applicable law. If you are accessing the Platform on behalf of a business, you represent that you have the authority to bind that business to these Terms.

2.2 Account Accuracy

You agree to provide accurate, current, and complete information during registration and to keep your account information updated. Providing false information, including a false name, business name, or professional credentials, is a violation of these Terms and may result in immediate account suspension.

2.3 Account Security

You are responsible for maintaining the confidentiality of your login credentials. You agree to notify Rondi immediately at legal@rondi.io if you suspect unauthorized access to your account. Rondi is not liable for any loss or damage arising from unauthorized use of your account due to your failure to secure your credentials.

2.4 One Account Per User

You may maintain only one personal account. Operating multiple accounts, or creating an account after suspension or termination, is prohibited.

SECTION 3 — USER ROLES

3.1 Attendees

Attendees are users who primarily discover, browse, and attend events listed on the Platform. Attendees may also post photos and videos, interact with other users, follow Organizers and Vendors, purchase tickets, and send direct messages. All users begin as Attendees by default.

3.2 Organizers

Organizers are users who create, manage, and promote events on the Platform. By designating yourself as an Organizer, you additionally agree to:

(a) Ensure every event you list is real, accurately described, and legally permitted; (b) Obtain all necessary permits, licenses, venue approvals, and insurance required by applicable federal, state, and local law; (c) Comply with all applicable fire codes, occupancy limits, ADA accessibility requirements, and health and safety regulations; (d) Obtain all necessary rights to use any music, artwork, trademarks, or other third-party intellectual property at your event; (e) Honor all ticket sales and refund obligations as set forth in Section 9; (f) Take full financial responsibility for any refunds owed to Attendees if your event is canceled, postponed, or materially changed.

3.3 Vendors and Service Providers

Vendors are independent service providers — including but not limited to event photographers, videographers, caterers, florists, DJ/entertainment services, lighting technicians, venues, wedding planners, event stylists, and rental companies — who offer and advertise services to Organizers through the Platform.

By registering as a Vendor, you represent and warrant that:

(a) You are an independently established business or self-employed professional, not an employee of Rondi; (b) You possess all licenses, permits, certifications, and insurance (including professional liability insurance where applicable) required by law to perform your services; (c) You set your own rates, hours, and terms of service, and are free to accept or decline any booking; (d) You are free to perform services for other platforms and clients, and you are not economically dependent on Rondi as your primary source of income; (e) You supply your own tools, equipment, and resources to perform services; (f) You are solely responsible for your own taxes, including self-employment taxes, and you authorize Rondi to issue applicable tax reporting forms (1099-NEC or 1099-K) as required by law.

Independent Contractor Relationship. Vendors are independent contractors of the parties who engage them, not employees, agents, partners, or joint venturers of Rondi. Nothing in these Terms creates an employment, agency, partnership, or fiduciary relationship between Rondi and any Vendor.

SECTION 4 — ACCEPTABLE USE AND COMMUNITY STANDARDS

4.1 Our Approach to Expression

Rondi is built around real human experiences — events, creativity, community, and connection. We believe in open expression. People should be able to share opinions, discuss difficult topics, celebrate culture, debate ideas, and participate in civil discourse without fear of arbitrary censorship.

At the same time, Rondi is not a public forum with the same obligations as a government body under the First Amendment. As a private platform, Rondi has the right — and responsibility — to set and enforce content standards that protect users from genuine harm, maintain a trustworthy marketplace, and comply with applicable law. The First Amendment protects individuals from government suppression of speech; it does not require private platforms to host all speech without limitation.

Our standards are therefore designed around a clear principle: we protect expression, not harm. Sharing a political opinion, criticizing a public figure, discussing a controversial topic, expressing religious beliefs, posting satire, or voicing disagreement with Rondi's own policies is protected expression on this Platform. Targeting an individual with threats, posting content designed to harass or demean based on who they are, or using speech as a vehicle for illegal conduct is not.

4.2 General Conduct Requirements

You agree to use the Platform only for lawful purposes and in a manner consistent with these Terms and our Community Guidelines. You agree not to:

(a) Post, upload, or share any content prohibited under Section 5; (b) Use the Platform to harass, threaten, intimidate, stalk, or harm any person; (c) Impersonate any person or entity, or misrepresent your affiliation with any person or entity; (d) Use automated scripts, bots, scrapers, crawlers, or other non-human methods to access the Platform without Rondi's prior written consent; (e) Attempt to circumvent any security mechanism, access control, rate limit, or content filtering system on the Platform; (f) Conduct or promote any pyramid scheme, multi-level marketing arrangement, or fraudulent scheme; (g) Collect or harvest any personal data, email addresses, or contact information from other users without their explicit, informed consent; (h) Interfere with or disrupt the proper functioning of the Platform, or any servers, networks, or infrastructure connected to it; (i) Use the Platform to send unsolicited commercial communications ("spam"), chain messages, or bulk messages to users who have not opted in; (j) Circumvent Rondi's commission or fee structure by directing transactions off-Platform after an initial Platform introduction ("fee circumvention"); (k) Create fake, misleading, or incentivized reviews of vendors or events; (l) Engage in coordinated inauthentic behavior, including operating fake accounts, purchasing followers or engagement, or artificially inflating the visibility of any content or profile; (m) Use the Platform in any way that violates applicable federal, state, or local law or regulation.

4.3 What Is and Is Not Restricted Expression

To make our standards as clear as possible, we provide the following guidance on how we distinguish protected expression from prohibited content:

| This is allowed on Rondi | This is not allowed on Rondi | |---|---| | Criticizing a public figure, politician, celebrity, or business | Posting credible threats of violence against any person | | Sharing political opinions, including controversial ones | Inciting others to commit violence or illegal acts against a specific person or group | | Discussing race, ethnicity, religion, gender, or sexuality in an educational, journalistic, or personal context | Dehumanizing content targeting people based on protected characteristics (see Section 5.2) | | Satire, parody, and humor — even edgy or offensive humor that does not target a specific private individual | Content designed solely to demean, harass, or humiliate an identified private individual | | Disagreeing with Rondi's moderation decisions or policies | Attempting to evade a moderation decision through new accounts or technical circumvention | | Sharing news, commentary, or opinion about current events | Deliberately spreading demonstrably false information designed to cause real-world harm | | Artistic nudity in appropriate contexts (see Section 5.3) | Sexually explicit content not compliant with Section 5.3 | | Discussing mental health, addiction, or personal struggles | Content that promotes, glorifies, or provides detailed instructions for self-harm or suicide | | Religious expression and faith-based viewpoints | Content designed to incite hatred or violence against members of a religious group | | Advocating for political or social causes, including protest | Content that constitutes criminal threats, incitement, or targeted intimidation |

This table is illustrative, not exhaustive. Rondi applies its standards through human review informed by context, intent, and impact, not keyword matching alone.

4.4 Context Matters

Rondi evaluates content based on context, not words alone. The same phrase may be protected expression in one context and a violation in another. A documentary about racist violence, a survivor discussing their own experience, an artist exploring themes of hatred in their work, or a researcher studying extremism are all fundamentally different from someone promoting or celebrating that violence or hatred. Rondi's moderation team is trained to evaluate context before taking action.

4.5 Platform Consistency

Rondi applies these standards consistently regardless of the political affiliation, religion, nationality, race, gender, sexual orientation, or viewpoint of the user or the subject of the content. Rules that apply to one perspective apply equally to opposing perspectives on the same topic.

SECTION 5 — PROHIBITED CONTENT AND CONDUCT

The following categories of content and conduct are prohibited on the Platform. This Section is organized by severity: Section 5.1 identifies zero-tolerance violations that result in immediate, permanent account termination; Sections 5.2 through 5.6 identify content that violates our Community Standards and may result in content removal, account suspension, or termination depending on severity and context.

Violations may also result in referral to law enforcement where required by law or where Rondi determines there is credible risk of real-world harm.

5.1 Zero-Tolerance Violations — Immediate Permanent Termination

The following categories represent absolute prohibitions. There are no exceptions, no context that renders this content permissible, and no appeal pathway for account termination resulting from these violations.

(a) Child Sexual Abuse Material (CSAM) and Child Exploitation. Any sexual content depicting, describing, or soliciting minors is absolutely prohibited. Rondi will report all known or suspected CSAM to the National Center for Missing and Exploited Children (NCMEC) via the CyberTipline and cooperate fully with federal, state, and local law enforcement investigations. This reporting obligation exists pursuant to 18 U.S.C. § 2258A as amended by the REPORT Act (2024), which also covers planned or imminent child sexual exploitation and sex trafficking of minors. Rondi preserves suspected CSAM for at least one year pursuant to federal preservation obligations.

(b) Nonconsensual Intimate Imagery (NCII). Posting, distributing, threatening to post, or soliciting intimate images of any identifiable person without their explicit consent — including AI-generated, digitally manipulated, or deepfake imagery — is absolutely prohibited. Pursuant to the TAKE IT DOWN Act (2025), Rondi will process removal requests for NCII within 48 hours of receiving a valid notice at ncii@rondi.io. Rondi will also proactively use available technology to prevent re-upload of removed NCII.

(c) Terrorism and Violent Extremism. Content that promotes, glorifies, celebrates, recruits for, funds, or provides material support to any terrorist organization, violent extremist group, or act of mass violence — including domestic terrorism — is absolutely prohibited. This includes propaganda, manifestos, and content designed to radicalize others toward violent extremist ideologies.

(d) Human Trafficking and Sexual Exploitation. Content facilitating, promoting, or enabling sex trafficking, labor trafficking, forced labor, or any form of sexual exploitation of any person is absolutely prohibited pursuant to FOSTA-SESTA (2018) and applicable state law.

(e) Weapons of Mass Destruction. Content providing technical instructions for creating, acquiring, or deploying biological, chemical, nuclear, or radiological weapons capable of mass casualties is absolutely prohibited.

5.2 Hate Speech and Discriminatory Content

What is prohibited: Content that dehumanizes, degrades, or calls for discrimination or violence against any person or group based on a protected characteristic, including:

Prohibited content in this category includes: using slurs to attack people; portraying a group as subhuman, vermin, disease, or otherwise inherently inferior; content that calls for discrimination in housing, employment, or public services based on protected characteristics; symbols, imagery, or language primarily associated with hate groups when used in a context of promotion or glorification rather than education, documentation, or counter-speech.

What is not prohibited: Discussion of hate speech and discrimination in educational, journalistic, historical, artistic, or counter-speech contexts; sharing personal experiences of discrimination; criticism of ideologies, belief systems, or institutions (as distinct from attacks on people based on who they are); satire directed at ideas rather than people based on protected characteristics.

Enforcement: Violations are evaluated based on context and intent. First violations without clear malicious intent may result in content removal and a warning. Repeated violations or content with clear malicious intent result in account suspension or termination.

5.3 Violence, Threats, and Dangerous Content

What is prohibited:

What is not prohibited: Fictional violence in clearly creative contexts (films, books, games, scripts); news coverage and discussion of violence; self-defense information; historical documentation; criticism of violent ideologies.

5.4 Harassment and Targeted Abuse

What is prohibited:

What is not prohibited: Criticism of public figures' public conduct; debates and disagreements; negative reviews of businesses or events based on genuine experience; satire of public figures that is clearly identifiable as satire.

Note on public vs. private figures: Public figures — including politicians, celebrities, business executives, and public personalities — have reduced expectations of privacy regarding their public roles and conduct. Private individuals receive stronger protections against harassment and exposure of personal information.

5.5 Misinformation and Deceptive Content

What is prohibited:

What is not prohibited: Opinions, analysis, satire, parody, commentary, and speculation clearly presented as such; disagreement with official positions based on good-faith interpretation of evidence; criticism of public health policies or officials; political speech, including speech with which Rondi disagrees; satire that is clearly labeled or contextually obvious as non-factual.

Rondi's approach: Rondi does not position itself as an arbiter of political truth. We restrict misinformation only in categories where the content is demonstrably false based on verifiable facts and poses a clear risk of real-world harm — not based on disagreement with any political viewpoint.

5.6 Illegal Activity and Regulated Content

What is prohibited on all Platform areas:

What is prohibited on the Marketplace specifically:

What is prohibited on the Events Platform specifically:

5.7 Adult and Sexually Explicit Content

Rondi is a community-centered event discovery platform. Sexually explicit content is not permitted on the Platform. This includes:

What is permitted: Artistic nudity in clearly artistic or educational contexts, subject to appropriate content settings; content discussing sexual health in educational contexts; content about LGBTQ+ identity, relationships, and experiences that is not sexually explicit.

5.8 Enforcement, Context, and Appeals

How enforcement works. Rondi enforces these standards through a combination of automated detection and human review. Automated systems flag content for human review; human moderators make final decisions on removal and account action, with context and intent taken into account. Rondi does not use keyword matching alone and does not take action on speech simply because it is offensive, controversial, or critical of Rondi.

Graduated enforcement. For violations of Sections 5.2 through 5.6, enforcement follows a graduated approach based on severity and recurrence:

| Severity | First Violation | Repeat Violation | Severe or Deliberate | |---|---|---|---| | Minor (borderline content) | Warning + content review | Content removal | Temporary suspension | | Moderate (clear violation) | Content removal + warning | Temporary suspension | Account termination | | Serious (targeted harm) | Content removal + suspension | Account termination | Permanent ban + referral | | Zero-Tolerance (Section 5.1) | Immediate permanent termination + law enforcement referral | — | — |

Appeals. If your content is removed or your account is suspended under Sections 5.2 through 5.6, you may appeal the decision within 30 days by contacting appeals@rondi.io. Appeals are reviewed by a human moderator who was not involved in the original decision. Rondi will respond to appeals within 14 business days. Zero-tolerance violations under Section 5.1 are not subject to appeal.

Reporting. Users may report content or conduct that violates these standards using the in-app reporting tool on any post, profile, or event. Reports are reviewed by Rondi's safety team. Submitting a report does not guarantee that any action will be taken.

Abuse of reporting. Deliberately filing false reports as a harassment tactic against other users is itself a violation of these Terms and may result in account action.

SECTION 6 — USER-GENERATED CONTENT AND INTELLECTUAL PROPERTY

6.1 You Own Your Content

You retain all copyright and other intellectual property rights in the photos, videos, text, event listings, and other content you post on the Platform ("Your Content"). Rondi does not claim ownership of Your Content.

6.2 License Grant to Rondi

By posting Your Content on the Platform, you grant Rondi a non-exclusive, worldwide, royalty-free, sublicensable, and transferable license to host, store, reproduce, modify, adapt, create derivative works of, display, perform, publish, transmit, distribute, and otherwise use Your Content for the following purposes:

(a) Operating, providing, improving, and promoting the Platform and its features; (b) Displaying Your Content to other users as directed by your privacy settings; (c) Enabling Platform features including the social feed, shoppable media tags, content moderation, search, and AI-powered recommendations; (d) Marketing and promotional activities related to Rondi, including but not limited to app store listings, social media, and advertising — provided Rondi will request separate consent for uses of Your Content in paid advertising campaigns; (e) Fulfilling legal obligations and responding to lawful requests.

6.3 License for Shoppable Tags

When you tag a Vendor in Your Content using Rondi's Shoppable Media Tag feature, you grant an additional sublicense to the tagged Vendor to display the tagged Content on their Rondi profile and in their promotional activities on the Platform, subject to your ability to remove the tag at any time.

6.4 License Duration and Termination

This license continues for as long as Your Content remains on the Platform. When you delete Your Content, the license terminates, except that:

(a) Content that has been shared by or incorporated into other users' content may remain accessible; (b) Cached copies may persist in search results or CDN infrastructure for a period not to exceed 30 days; (c) Rondi may retain copies in backup or archival systems as required by law or for legitimate business purposes; (d) The license survives with respect to any Content used in marketing materials created and distributed prior to deletion.

6.5 AI Training

Rondi does not use Your Content to train external AI or machine learning models. Rondi uses limited, aggregated, and de-identified platform data to improve internal content moderation and recommendation quality. If this policy changes, Rondi will provide advance notice and an opportunity to opt out before implementation.

6.6 Your Representations

By posting Your Content, you represent and warrant that:

(a) You own or have all rights, licenses, and permissions necessary to grant the above license; (b) Your Content does not infringe any copyright, trademark, right of publicity, right of privacy, or other intellectual property or personal rights of any third party; (c) For any Content depicting identifiable individuals, you have obtained all necessary consents from each depicted person, including consent for display on the Platform and potential marketing use; (d) Your Content does not violate any applicable law or these Terms.

6.7 Rondi's Intellectual Property

All trademarks, logos, trade names, product names, service marks, and the overall look and feel of the Platform ("Rondi IP") are the exclusive property of Rondi, Inc. Nothing in these Terms grants you any license to use Rondi IP without Rondi's prior written consent.

SECTION 7 — SHOPPABLE MEDIA TAGS

7.1 Tagging Features

Rondi's Shoppable Media Tag feature allows users to tag Vendor profiles at specific coordinate points within uploaded photos, linking viewers directly to Vendor booking and profile pages.

7.2 Tag Responsibilities

You are solely responsible for ensuring the accuracy of any tags you place. Tagging a Vendor without their knowledge as a truthful reflection of their services is permitted. You may not use tags to misrepresent a Vendor's involvement, create fake endorsements, or direct traffic to competitors using a Vendor's name.

7.3 Vendor Tag Rights

A tagged Vendor may request removal of a tag by contacting support@rondi.io. The original content creator may also remove tags at any time through the Platform's tag management interface.

7.4 Tag Analytics

Vendors receive aggregated analytics on tag performance (views, taps, and referrals to their profile). This data is used solely to help Vendors understand their Platform visibility.

SECTION 8 — EVENT CREATION AND ORGANIZER OBLIGATIONS

8.1 Event Listing Requirements

Every event you create on the Platform must:

(a) Accurately represent the event's date, time, location, description, performers or speakers, and ticket availability; (b) Be a genuinely planned event with a reasonable basis to expect it will occur as described; (c) Comply with all applicable federal, state, and local laws and regulations; (d) Not misrepresent the nature of the event or the identity of performers, speakers, or organizers.

8.2 Organizer Legal Compliance

You are solely responsible for obtaining all permits, licenses, and approvals required for your event, including venue permits, entertainment licenses, liquor licenses, ADA accommodations, fire safety compliance, and any required insurance. Rondi does not verify, guarantee, or take responsibility for any Organizer's legal compliance.

8.3 Event Cancellation Obligations

If you cancel, postpone, or materially change an event for which tickets have been sold:

(a) You must notify Rondi and all ticket purchasers immediately through the Platform; (b) For cancellations, you must provide full refunds of the ticket face value to all purchasers; (c) For postponements, ticket purchasers must be offered the choice of a refund or ticket validity for the new date; (d) You authorize Rondi to process refunds from funds held on your behalf, including any reserves. If insufficient funds are available, you remain personally and financially liable for all refund obligations.

8.4 Organizer CRM and Analytics Data

Data collected through Rondi's Organizer CRM and analytics dashboard — including attendee profiles, email addresses, engagement metrics, and ticket purchase history — may be used by Organizers only for legitimate event promotion and management purposes related to events on the Platform. You may not use attendee data to contact users about events outside the Platform, sell attendee data to third parties, or use attendee data in any manner inconsistent with Rondi's Privacy Policy or applicable law. You must provide CAN-SPAM–compliant opt-out mechanisms in any email communications to attendees.

8.5 Targeted Push Campaigns

Organizers may send targeted push notification campaigns to attendees through Rondi's campaign tools, subject to the following restrictions: a maximum of two campaigns per Organizer per seven-day rolling period; campaigns must relate to events or services the recipient has previously engaged with on the Platform; all campaigns must comply with the Telephone Consumer Protection Act (TCPA) and state equivalents; and Organizers must honor opt-out requests within 10 business days.

SECTION 9 — TICKETING: PURCHASE, TRANSFER, AND REFUNDS

9.1 Nature of a Ticket

Each ticket purchased through the Platform represents a limited, revocable, non-property license to attend the specified event on the terms established by the Organizer. Tickets do not represent property rights and are subject to the Organizer's event policies.

9.2 Total Price Disclosure

In compliance with the FTC's Junk Fees Rule (effective May 12, 2025), the total price — including the base ticket price plus all applicable Rondi service fees — is displayed prominently before and at the point of payment. Applicable taxes and government-imposed charges, if any, are displayed separately. You will never be presented with undisclosed fees at checkout.

9.3 Payment Processing

Ticket purchases are processed through Stripe, a PCI DSS Level 1 certified payment processor. Rondi does not collect, store, process, or have access to your full credit card number. All payment data is entered directly into Stripe's secure payment interface. By completing a purchase, you also agree to Stripe's Terms of Service.

9.4 Rondi's Service Fee

Rondi charges Organizers a service fee on each ticket sold, disclosed to Organizers at the time of event creation and in the Organizer dashboard. Where Rondi's service fee is passed to the buyer, it is included in the total displayed price pursuant to Section 9.2. Rondi reserves the right to change its fee structure with 30 days' notice to affected Organizers.

9.5 Digital Ticket Delivery

Upon successful payment, your ticket is delivered digitally within the Platform as a QR code. Tickets are accessible in your Wallet within the App and may optionally be added to Apple Wallet (iOS) or Google Wallet (Android). It is your responsibility to ensure you can access your ticket at the event.

9.6 Ticket Validity and Anti-Fraud

Each QR code is cryptographically unique and valid for a single scan only. Upon validation at the event entrance, the QR code is immediately and permanently invalidated. The following acts constitute ticket fraud and are prohibited: reproducing or duplicating a QR code, using a ticket purchased from an unauthorized third-party reseller, attempting to use an already-scanned ticket, and any attempt to circumvent the verification system.

Rondi may employ dynamic QR codes that refresh periodically to prevent screenshot-based fraud. Tickets that Rondi determines to have been obtained or used fraudulently may be voided without refund, and the associated account may be terminated.

9.7 Ticket Transfers

Tickets may only be transferred to another registered Rondi user through Rondi's in-app transfer feature. When a transfer is completed, the original QR code is invalidated and a new unique code is issued to the transferee. Selling or transferring tickets outside the Platform may result in the ticket being voided. Scalping (reselling tickets above face value) through the Platform is prohibited.

9.8 Refund Policy

Buyer-Initiated Refunds: All ticket sales are final unless an Organizer's event-specific refund policy permits buyer-initiated refunds. Organizers set their own refund window (if any) at the time of ticket tier creation, and this policy is displayed before purchase.

Organizer-Initiated Cancellation: If an Organizer cancels an event, ticket purchasers are entitled to a full refund of the ticket face value. Rondi will process refunds from available Organizer funds within 10 business days of verified cancellation notice.

Organizer-Initiated Postponement: Ticket purchasers may either retain their ticket for the new date or request a full refund within 14 days of the rescheduling announcement.

Force Majeure: In the event of circumstances beyond Rondi's or an Organizer's reasonable control (including natural disasters, government orders, or acts of God), Rondi will work with Organizers to provide refunds, credits, or alternative accommodations to the extent reasonably practicable. The specific remedy will depend on the circumstances and applicable law.

Rondi's Refund Limitation: Rondi's service fees are generally non-refundable once a ticket sale is completed, except where required by applicable law or in cases of Organizer cancellation. Rondi's maximum liability to any ticket purchaser is the face value of the ticket purchased.

9.9 Promo Codes

Promo codes issued by Organizers are governed by the Organizer's stated terms. Promo codes are non-transferable, have no cash value, cannot be combined with other offers unless expressly stated, and expire on the date specified. Rondi is not responsible for the validity, value, or expiration of any promo code issued by an Organizer.

SECTION 10 — VENDOR SERVICES AND BOOKING

10.1 Vendor Profiles

Vendors are solely responsible for the accuracy, completeness, and legality of all information in their profiles, including descriptions of services, pricing, availability, qualifications, and credentials. Rondi does not verify, endorse, or guarantee any Vendor's qualifications, licenses, insurance, or background. Use of any Vendor is at the Organizer's own risk.

10.2 Booking Inquiries and Acceptance

The booking process on Rondi consists of: (1) an Organizer submitting a structured booking inquiry through the Platform; (2) the Vendor reviewing and responding (accepting, declining, or proposing alternatives); and (3) upon mutual agreement, a booking being confirmed and recorded on the Platform.

A booking is not finalized until both the Organizer and Vendor have confirmed terms through the Platform's booking confirmation interface. No informal message or verbal agreement outside this process constitutes a binding booking.

10.3 Vendor Obligations

By accepting a booking, Vendors agree to:

(a) Perform the agreed services on the confirmed date, time, and location; (b) Maintain all required licenses, permits, and insurance throughout the engagement; (c) Communicate promptly with the Organizer through the Platform regarding any scheduling changes or concerns; (d) Deliver the agreed services at a professional standard consistent with the description in their profile.

10.4 Vendor Cancellations

Vendors who cancel a confirmed booking are subject to Rondi's Vendor Cancellation Policy, which may include: release of held funds to the Organizer, suspension of the Vendor's account, and removal from the Platform for repeat cancellations. Vendors must provide notice of cancellation as early as reasonably possible.

10.5 Reviews

Following a completed booking, Organizers may post a review of the Vendor's services, and Vendors may post a response. Reviews must be accurate, reflect genuine experience, and comply with the FTC Consumer Reviews Rule (16 CFR Part 465). Reviews may not be fake, AI-generated, purchased, incentivized, or selectively suppressed. Rondi reserves the right to remove reviews that violate these requirements.

10.6 Dispute Between Organizer and Vendor

Rondi provides dispute resolution assistance but is not obligated to resolve disputes between Organizers and Vendors. If a payment milestone is disputed, Rondi may place a hold on disbursement pending resolution. Rondi's determination in any dispute is final for Platform purposes but does not preclude either party from pursuing other legal remedies.

10.7 INFORM Consumers Act Compliance

Vendors who complete 200 or more transactions or $5,000 or more in sales on the Platform within any 12-month period are subject to verification requirements under the INFORM Consumers Act (2023). Rondi will collect, verify, and (where applicable) disclose to consumers the Vendor's name, address, and contact information as required by law.

SECTION 11 — PAYMENTS, FEES, AND FUND HOLDING

11.1 Payment Processing via Stripe Connect

Payment processing services for Vendors on Rondi are provided by Stripe, Inc. and are subject to the Stripe Connected Account Agreement, which includes the Stripe Terms of Service (collectively, the "Stripe Services Agreement"). By agreeing to these Terms or continuing to operate as a Vendor on Rondi, you agree to be bound by the Stripe Services Agreement, as it may be modified by Stripe from time to time. As a condition of Rondi enabling payment processing services through Stripe, you agree to provide Rondi accurate and complete information about you and your business, and you authorize Rondi to share that information and transaction data related to your use of payment processing services with Stripe.

Stripe's platform agreement is available at: stripe.com/connect-account/legal

11.2 Vendor Stripe Connect Onboarding

Before accepting any paid bookings, Vendors must complete Stripe's identity verification and Connected Account onboarding process. Stripe — not Rondi — conducts identity verification (KYC). Vendors who fail to complete verification, or whose Stripe account is suspended or restricted, may not receive payment for services rendered during that period.

11.3 Platform Commission

Rondi charges a platform service commission on each confirmed and completed Vendor booking. The applicable commission rate is:

(a) Disclosed to the Vendor at the time of account registration; (b) Displayed in the Vendor's dashboard before each booking confirmation; (c) Deducted automatically from the booking amount before funds are released to the Vendor.

Rondi reserves the right to modify commission rates with 30 days' advance written notice to affected Vendors. Continued use of the Platform after the notice period constitutes acceptance of the updated commission rate.

11.4 Milestone-Based Payment Release

For bookings processed through Rondi's milestone payment system, the payment process operates as follows:

(a) Deposit Payment: The Organizer pays the deposit amount (as agreed between Organizer and Vendor) at the time of booking confirmation. Funds are collected by Rondi as a limited payment collection agent on behalf of the Vendor.

(b) Holding Period: Collected funds are held pending satisfaction of agreed booking milestones. This is a payment facilitation arrangement, not escrow. Funds are not held in a trust account and are commingled with other operational funds to the extent permitted by applicable law and Stripe's policies.

(c) Milestone Release: Funds are released to the Vendor's connected Stripe account upon the occurrence of pre-agreed milestones (e.g., a specified date, confirmation of service delivery, or Organizer approval). Rondi's platform commission is deducted at the time of each release.

(d) Automatic Release: Where no dispute has been raised, funds automatically release on the scheduled release date established at booking confirmation.

(e) Early Release: Organizers may manually release held funds before the scheduled date upon confirming service delivery.

(f) Disputed Milestones: Either party may flag a milestone as disputed. Upon a valid dispute notice, automatic release is suspended. Rondi will facilitate a dispute resolution process. During a dispute, neither party may withdraw the held funds without Rondi's authorization or a court order.

11.5 Taxes

You are solely responsible for determining and paying all federal, state, and local taxes applicable to your use of the Platform, including income taxes, self-employment taxes, sales taxes, and occupancy taxes where applicable. Rondi does not withhold taxes on behalf of any user. Rondi will issue required tax reporting documents (1099-NEC or 1099-K) to Vendors as required by law and will make reasonable efforts to collect accurate taxpayer identification numbers.

11.6 PCI Compliance

All payment transactions are processed by Stripe, a certified PCI DSS Level 1 service provider. Rondi does not directly collect, store, process, or transmit credit card numbers. All payment information is entered directly into Stripe's secure payment interface. Cardholder data is transmitted directly to Stripe's validated servers.

11.7 Refunds and Chargebacks

Organizer-initiated refunds for canceled or changed events are governed by Section 9.8. For chargebacks initiated through a payment provider, Rondi may recover disputed amounts from the responsible Organizer's or Vendor's account balance, deduct from future payments, or invoice the responsible party directly. Abuse of the chargeback process to obtain refunds without a valid basis may result in account termination and legal action.

SECTION 12 — AI-POWERED FEATURES

12.1 AI Features on the Platform

Rondi uses artificial intelligence and machine learning technology to power the following features:

(a) Content Moderation. Automated systems review newly uploaded Content for compliance with our Community Standards and applicable law. Flagged content may be reviewed by human moderators. Automated decisions that substantially affect your account — such as content removal or account restriction — may be appealed through the Platform's appeals process (see Section 15.3).

(b) Event and Vendor Recommendations. AI-powered algorithms analyze your profile, event browsing history, followed accounts, location, and interactions to surface personalized event listings and Vendor profiles. These recommendations are not endorsements. You may adjust recommendation preferences in your account settings.

(c) Semantic Search. Rondi uses AI to process your search queries and deliver contextually relevant results. Search results may not be returned in chronological or purely objective order.

(d) Networking Matchmaking. At events where you opt in to the networking feature, AI analyzes attendee profiles and interests to suggest connections. Participation in networking matchmaking is voluntary and controlled through your event-specific settings.

(e) Reply Suggestions. AI generates optional draft responses for use in direct messages. Suggested replies are labeled with an AI indicator (✨). You are solely responsible for any message you send, regardless of whether it originated as an AI suggestion.

(f) Smart Event Description. AI may assist Organizers in improving draft event descriptions. The Organizer reviews and accepts all AI-suggested changes before publication.

(g) Vendor Recommendations. AI surfaces Vendor profiles relevant to specific event types. These are algorithmic suggestions, not endorsements or guarantees of service quality.

12.2 AI Transparency and Limitations

AI recommendations, matchmaking suggestions, and content moderation decisions are generated algorithmically and may not always be accurate, complete, or free from unintended bias. If you believe an AI feature has produced a biased, incorrect, or harmful result affecting you, contact us at ai-feedback@rondi.io.

Rondi does not represent that AI-powered features are error-free or will meet your specific needs. You use all AI features at your own discretion and risk.

12.3 No AI Training on Your Content

As stated in Section 6.5, Rondi does not use Your Content to train external AI or machine learning models without your explicit, separate consent.

12.4 AI and Automated Decision-Making

Certain AI decisions — including content removal, account restrictions, and booking recommendations — may be made without direct human review. Where required by applicable law, including the Colorado AI Act (effective June 30, 2026) and any equivalent state law, you have the right to request human review of any algorithmic decision that significantly affects you. Submit such requests to ai-review@rondi.io.

SECTION 13 — PLATFORM DISCLAIMERS AND LIMITATION OF LIABILITY

13.1 Platform as Intermediary

Rondi is an interactive computer service provider under Section 230 of the Communications Decency Act (47 U.S.C. § 230). We are not the publisher or speaker of content posted by users. However, Section 230 does not protect all of Rondi's functions. In particular, Rondi's AI-powered recommendation algorithms may constitute editorial conduct not protected by Section 230 under applicable Third Circuit precedent (*Anderson v. TikTok*, 3d Cir. 2024). Accordingly, Rondi maintains a robust content moderation program and accepts reports of objectionable content at safety@rondi.io.

13.2 No Endorsement of Users

Rondi does not endorse any Organizer, Vendor, Attendee, event, or content on the Platform. The presence of a profile, listing, or content on Rondi does not constitute a recommendation, referral, or guarantee by Rondi.

13.3 "As Is" Disclaimer

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. RONDI DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOUR USE OF THE PLATFORM IS ENTIRELY AT YOUR OWN RISK.

13.4 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, RONDI, INC. AND ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE PLATFORM, INCLUDING LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF DATA, OR PERSONAL INJURY, EVEN IF RONDI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

RONDI'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE PLATFORM SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNTS YOU PAID RONDI IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

Some jurisdictions do not allow the limitation or exclusion of certain warranties or liability, so some of the above limitations may not apply to you. In such jurisdictions, Rondi's liability will be limited to the fullest extent permitted by applicable law.

13.5 No Liability for Third-Party Actions

Rondi is not responsible for the actions, content, information, or conduct of any user, Organizer, Vendor, or third party. Rondi makes no representations about the safety of any event, the quality of any vendor service, or the accuracy of any user-generated content.

SECTION 14 — THIRD-PARTY SERVICES AND LINKS

The Platform integrates with and links to third-party services, including Stripe (payments), Google Calendar (availability sync), Apple Wallet and Google Wallet (ticketing), and others. These third-party services are governed by their own terms and privacy policies. Rondi is not responsible for the availability, accuracy, or practices of any third-party service. Links to third-party websites or services do not constitute Rondi's endorsement of those services.

SECTION 15 — TERMINATION AND SUSPENSION

15.1 Termination by You

You may close your account at any time through your account settings or by emailing support@rondi.io. Upon account deletion: your profile is removed from public view; your Content is deleted subject to the license terms in Section 6.4; any confirmed future bookings or ticket obligations survive termination. Account deletion is processed within 30 days.

15.2 Suspension or Termination by Rondi

Rondi may suspend or permanently terminate your account, with or without notice, for:

(a) Any violation of these Terms; (b) Illegal activity or conduct endangering the safety of other users; (c) Zero-tolerance violations under Section 5.1 (immediate permanent termination); (d) Fraudulent activity on the Platform; (e) Verified receipt of two or more valid DMCA takedown notices; (f) Any other conduct that, in Rondi's reasonable judgment, is harmful to the Platform, other users, or Rondi's business.

15.3 Appeals

If your account is suspended or content is removed by an automated system, you may appeal through the Platform's appeals process by contacting appeals@rondi.io within 30 days of the action. Rondi will review appeals and provide a response within 14 business days. Rondi's decision on appeal is final for Platform purposes.

15.4 Effect of Termination

Upon termination, your right to access the Platform immediately ceases. Financial obligations that accrued prior to termination survive, including any outstanding payment obligations, pending vendor bookings, and refund obligations. These Terms survive termination to the extent necessary to enforce any provisions that by their nature should survive.

SECTION 16 — INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Rondi, Inc. and its officers, directors, employees, contractors, licensors, and service providers from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

(a) Your use of the Platform; (b) Your violation of these Terms; (c) Your Content; (d) Your event (if you are an Organizer), including any claims from Attendees arising from event cancellation, injury, property damage, or legal non-compliance; (e) Your services (if you are a Vendor), including any claims from Organizers arising from service failure, professional negligence, or property damage; (f) Your violation of any applicable law or third-party rights, including intellectual property rights, privacy rights, and rights of publicity.

SECTION 17 — PRIVACY AND DATA

17.1 Privacy Policy

Your use of the Platform is also governed by Rondi's Privacy Policy, available at rondi.io/privacy and incorporated into these Terms by reference. The Privacy Policy describes what data we collect, how we use it, how we protect it, and your rights regarding that data.

17.2 Nationwide Privacy Rights

Regardless of the state in which you reside, Rondi extends the following privacy rights to all U.S. users:

(a) Right to Know / Access: You may request a copy of the personal information Rondi holds about you; (b) Right to Correct: You may request correction of inaccurate personal information; (c) Right to Delete: You may request deletion of your personal information, subject to legal retention requirements and ongoing transaction obligations; (d) Right to Data Portability: You may request a machine-readable copy of personal information you provided; (e) Right to Opt Out of Targeted Advertising: You may opt out of the use of your personal information for targeted advertising; (f) Right to Opt Out of Sale: Rondi does not sell personal information to third parties. If this changes, you will be provided a clear opt-out mechanism; (g) Right to Opt Out of Profiling: You may opt out of automated profiling used to make decisions that produce legal or similarly significant effects concerning you; (h) Right to Non-Discrimination: Exercising any privacy right will not result in denial of access to the Platform or adverse treatment.

To exercise any of these rights, submit a request at rondi.io/privacy-request or email privacy@rondi.io. Rondi will respond within 45 calendar days (extendable by an additional 45 days with notice). Opt-out requests related to automated profiling and targeted advertising will be processed within 15 business days, consistent with New Jersey law.

17.3 Global Privacy Control

Rondi honors opt-out signals transmitted through browser or device Global Privacy Control (GPC) settings. Rondi will treat a valid GPC signal as an opt-out from targeted advertising and data sharing for advertising purposes, effective as of the date of the signal's receipt.

17.4 Data Breach Notification

In the event of a data breach affecting your personal information, Rondi will notify affected users as required by applicable law. For New Jersey residents, notification will be provided within 30 days of determining a breach occurred (or within 7 days if Rondi qualifies as a social media platform under N.J. Stat. Ann. § 56:8-161). For California residents, notification will comply with the California Consumer Privacy Act timeline.

17.5 New Jersey-Specific Obligations

Rondi complies with the New Jersey Data Privacy Act (NJDPA, effective January 15, 2025). Sensitive data — including precise geolocation, biometric identifiers, financial account information, and personal data of minors — is processed only with your affirmative opt-in consent. You may withdraw consent at any time through your account settings or by contacting privacy@rondi.io.

17.6 California Users

California residents have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). See Exhibit A for the California Privacy Rights Notice.

17.7 Illinois, Texas, and Washington Users — Biometric Data

If you are located in Illinois, Texas, or Washington and Rondi processes any biometric data derived from your use of the Platform (including, if applicable, facial geometry from uploaded photos), you have specific rights under the Illinois Biometric Information Privacy Act (BIPA), Texas Capture or Use of Biometric Identifier Act (CUBI), and Washington My Health Data Act. See Exhibit B for the Biometric Data Consent and Rights Notice.

SECTION 18 — DIGITAL MILLENNIUM COPYRIGHT ACT (DMCA)

18.1 DMCA Safe Harbor

Rondi respects intellectual property rights and complies with the Digital Millennium Copyright Act (17 U.S.C. § 512). Rondi has designated a DMCA Copyright Agent registered with the U.S. Copyright Office.

18.2 Designated Copyright Agent

To submit a DMCA takedown notice, contact Rondi's designated agent:

> DMCA Agent: [Agent Name] > Rondi, Inc. > [Physical Address] > [City, NJ ZIP] > Email: dmca@rondi.io > Phone: [Phone Number]

18.3 Requirements for a Valid Takedown Notice

Your DMCA notice must include all six elements required by 17 U.S.C. § 512(c)(3)(A):

  1. A physical or electronic signature of the copyright owner or authorized representative;
  2. Identification of the copyrighted work claimed to have been infringed;
  3. Identification of the infringing material with sufficient information to locate it on the Platform (including URL or direct link);
  4. Your contact information (name, address, telephone number, and email);
  5. A statement that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or law;
  6. A statement, under penalty of perjury, that the information in the notice is accurate and that you are authorized to act on behalf of the copyright owner.

Submitting a knowingly false DMCA notice may result in liability for damages, including attorneys' fees, under 17 U.S.C. § 512(f).

18.4 Counter-Notification

If your content was removed in response to a DMCA notice and you believe the removal was erroneous, you may submit a counter-notification to dmca@rondi.io that includes: your physical or electronic signature; identification of the removed material and where it appeared; a statement under penalty of perjury that you have a good faith belief the material was removed by mistake or misidentification; your contact information; and your consent to the jurisdiction of the federal court for the judicial district in which your address is located (or, if outside the U.S., any judicial district).

18.5 Repeat Infringer Policy

Rondi will terminate the accounts of users who are the subject of two or more valid, uncontested DMCA takedown notifications. Rondi reserves the right to terminate accounts of repeat infringers even before the second notice in cases of willful or egregious infringement.

SECTION 19 — DANIEL'S LAW (NEW JERSEY)

Pursuant to Daniel's Law (N.J.S.A. 47:1B-1 et seq.), if you are a "Covered Person" as defined by that statute (including active and retired law enforcement officers, judges, prosecutors, and their immediate family members), you have the right to request that Rondi not disclose or re-disclose your home address or unpublished home telephone number on the Platform.

To submit a Daniel's Law removal request, email danielslaw@rondi.io with the subject line "Daniel's Law Request" and provide sufficient documentation to verify your covered status. Rondi will process valid requests within 10 business days. Failure to comply with a valid Daniel's Law request may result in liquidated damages of $1,000 per violation pursuant to N.J.S.A. 47:1B-3(b).

SECTION 20 — CHILDREN AND MINORS

The Platform is not directed to children under 13. Rondi does not knowingly collect personal information from children under 13 in violation of the Children's Online Privacy Protection Act (COPPA). If Rondi learns that personal information from a child under 13 has been collected without verifiable parental consent, Rondi will promptly delete that information.

Users between the ages of 13 and 17 may access limited Platform features only. Minor users may not: complete any financial transaction; purchase tickets; book or list vendor services; participate in the marketplace; send or receive direct messages from users they do not follow; or access AI-powered networking matchmaking features.

If you are a parent or guardian and believe your child under 18 has provided personal information or engaged in prohibited activities on the Platform, contact privacy@rondi.io immediately.

SECTION 21 — GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of the State of New Jersey, without regard to its conflict of law principles, except to the extent federal law applies. You consent to the exclusive jurisdiction of the state and federal courts located in [County], New Jersey for any matters not subject to arbitration under Section 22.

Some states, including California and Montana, limit the enforceability of out-of-state choice-of-law clauses in consumer contracts. If you are a resident of such a state, your state's consumer protection laws may apply to the extent they afford you greater protection than New Jersey law. Nothing in this Section limits any mandatory rights you may have under applicable federal or state consumer protection law.

SECTION 22 — DISPUTE RESOLUTION AND ARBITRATION

> PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS. BY AGREEING TO THESE TERMS, YOU AND RONDI ARE GIVING UP THE RIGHT TO TRIAL BY JURY AND THE RIGHT TO BRING OR PARTICIPATE IN A CLASS ACTION OR REPRESENTATIVE PROCEEDING.

22.1 Informal Resolution First

Before initiating any formal dispute, you agree to contact Rondi at disputes@rondi.io with a written description of the dispute, the relief sought, and your contact information. Rondi will attempt to resolve the dispute informally within 30 days of receiving your notice. If the dispute is not resolved informally within 30 days (unless the parties agree to an extension), either party may initiate arbitration as provided below.

22.2 Agreement to Arbitrate

You and Rondi agree that any and all disputes, claims, or controversies arising out of or relating to these Terms, your use of the Platform, any transaction conducted on the Platform, or the relationship between you and Rondi (collectively, "Disputes") shall be resolved exclusively through binding individual arbitration, rather than in court.

This arbitration agreement is governed by the Federal Arbitration Act (9 U.S.C. §§ 1 et seq.). The New Jersey Arbitration Act (N.J. Stat. Ann. §§ 2A:23B-1 et seq.) applies as supplementary law.

22.3 Waiver of Jury Trial and Court Access

BY AGREEING TO ARBITRATION, YOU EXPRESSLY WAIVE YOUR RIGHT TO A JURY TRIAL AND YOUR RIGHT TO BRING YOUR CLAIM IN COURT BEFORE A JUDGE. Disputes will be decided by a neutral arbitrator, not a judge or jury.

22.4 Arbitration Administrator and Rules

Arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, which are available at adr.org. If the AAA is unavailable, the parties shall mutually select an alternative arbitration forum. The arbitration will be conducted in English and held via videoconference unless the arbitrator determines an in-person hearing is necessary, in which case it will be held in [County], New Jersey, or at another mutually agreed location.

22.5 Arbitration Fees

For claims of $10,000 or less, Rondi will pay all AAA filing fees, administrative fees, and arbitrator fees. For claims above $10,000, AAA's Consumer Arbitration Rules govern fee allocation. The arbitrator may award attorneys' fees and costs to the prevailing party to the extent permitted by applicable law.

22.6 Small Claims Court Exception

Nothing in this Section prevents either party from filing an individual claim in small claims court if the claim qualifies for small claims court jurisdiction in your jurisdiction.

22.7 Class Action Waiver

YOU AND RONDI AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, PRIVATE ATTORNEY GENERAL, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims or preside over any form of class or representative proceeding.

If a court determines that this class action waiver is unenforceable for a particular claim, that claim shall be severed from arbitration and may proceed in court on an individual basis only, while remaining claims proceed in arbitration.

22.8 Mass Arbitration Procedures

If 25 or more individuals submit substantially similar arbitration demands against Rondi within a 90-day period, the parties agree to the following mass arbitration procedures:

(a) AAA's Mass Arbitration Supplementary Rules apply automatically; (b) Rondi and claimants' counsel shall each select 10 bellwether cases to arbitrate first; (c) Remaining cases are stayed (with statutes of limitations tolled) pending resolution of bellwether proceedings; (d) Following bellwether resolution, the parties shall engage in global mediation for at least 60 days; (e) If mediation fails, stayed claimants may elect to proceed in individual arbitration or, where permitted by law, in individual court proceedings.

22.9 Opt-Out Right

You may opt out of this arbitration agreement by sending written notice to legal@rondi.io within 30 days of the date you first accept these Terms. Your opt-out notice must include your full name, account email address, and a statement that you wish to opt out of arbitration. Opting out does not affect any other provision of these Terms and does not entitle you to any special benefits. If you opt out, Disputes shall be resolved in the state or federal courts located in New Jersey as provided in Section 21.

22.10 Exceptions to Arbitration

Notwithstanding the foregoing, either party may seek emergency injunctive or other equitable relief in a court of competent jurisdiction to prevent irreparable harm pending arbitration, and either party may bring individual claims in small claims court as provided in Section 22.6. Claims arising from violations of Sections 5.1 (zero-tolerance prohibited content) or Section 7 (IP infringement) may be brought in federal court to the extent required by applicable law.

22.11 Severability

If any portion of this Section 22 is found invalid or unenforceable, the remainder shall remain in full force and effect, except that if the class action waiver in Section 22.7 is found unenforceable, the entire arbitration agreement is void.

SECTION 23 — MODIFICATIONS TO THESE TERMS

Rondi reserves the right to modify these Terms at any time. For material changes — including changes to payment terms, the arbitration agreement, fee structures, or user rights — Rondi will provide at least 30 days' advance written notice via in-app notification and email to the address on file. For non-material changes, Rondi will update the "Last Updated" date at the top of these Terms.

Continued use of the Platform after the effective date of any change constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must discontinue use and close your account before the effective date.

Changes to the arbitration agreement (Section 22) will not apply to claims for which arbitration has already been initiated.

SECTION 24 — MISCELLANEOUS

24.1 Entire Agreement

These Terms, together with the Privacy Policy and any additional role-specific agreements presented to you during account registration or feature activation, constitute the entire agreement between you and Rondi regarding the Platform and supersede all prior agreements, understandings, and representations.

24.2 Severability

If any provision of these Terms is found invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be enforced to the maximum extent possible, and the remaining provisions shall remain in full force and effect.

24.3 Waiver

Rondi's failure to enforce any provision of these Terms on one occasion shall not constitute a waiver of its right to enforce that provision in the future.

24.4 Assignment

You may not assign or transfer any of your rights or obligations under these Terms without Rondi's prior written consent. Rondi may assign these Terms and its rights and obligations hereunder without restriction, including in connection with a merger, acquisition, or sale of assets.

24.5 Force Majeure

Rondi is not liable for any failure or delay in performance resulting from causes beyond its reasonable control, including acts of God, natural disasters, pandemic, war, terrorism, government orders, internet or telecommunications failures, or third-party service provider outages.

24.6 Apple and Google — Third-Party Beneficiary

If you accessed this App through the Apple App Store, Apple, Inc. and its subsidiaries are third-party beneficiaries of these Terms. Upon your acceptance of these Terms, Apple has the right to enforce these Terms against you as a third-party beneficiary. Notwithstanding the foregoing, Rondi — not Apple or Google — is solely responsible for the Platform and its content. Apple and Google have no obligation whatsoever to furnish any maintenance and support services for the Platform.

24.7 Electronic Communications

By creating an account, you consent to receive electronic communications from Rondi, including notices, transaction confirmations, and updates, via email, push notification, and in-app messaging. You agree that any notice delivered electronically satisfies any legal requirement that notice be in writing.

SECTION 25 — CONTACT INFORMATION

Rondi, Inc. [Address Line 1] [City, NJ ZIP Code]

| Purpose | Contact | |---|---| | General Support | support@rondi.io | | Legal and Terms | legal@rondi.io | | Privacy Requests | privacy@rondi.io | | DMCA Notices | dmca@rondi.io | | NCII / TAKE IT DOWN Act | ncii@rondi.io | | Safety Reports | safety@rondi.io | | Dispute Resolution | disputes@rondi.io | | Appeals | appeals@rondi.io | | Daniel's Law Requests | danielslaw@rondi.io | | AI Feedback | ai-feedback@rondi.io | | AI Decision Review | ai-review@rondi.io |

EXHIBIT A — CALIFORNIA PRIVACY RIGHTS NOTICE

Effective Date: [DATE] Applicable to California Residents Only

This California Privacy Rights Notice supplements the Rondi Privacy Policy and these Terms for California residents, pursuant to the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) (collectively, "CCPA").

A.1 Categories of Personal Information Collected

In the preceding 12 months, Rondi has collected the following categories of personal information from California consumers, as defined by CCPA:

| Category | Examples | Collected | |---|---|---| | Identifiers | Name, email, phone, device ID, IP address | Yes | | Personal Records (Cal. Civ. Code § 1798.80) | Payment information, government ID (for Stripe KYC) | Yes (via Stripe) | | Protected Characteristics | Age (for eligibility), not otherwise collected | Limited | | Commercial Information | Transaction history, ticket purchases, booking records | Yes | | Internet/Electronic Activity | Browsing history on Platform, search queries, interactions | Yes | | Geolocation Data | Approximate location (for event discovery); precise (with consent) | Yes | | Visual/Audio Data | Photos and videos you upload | Yes | | Professional Information | Vendor service descriptions and credentials | Yes (Vendors only) | | Inferences | Preferences inferred from Platform activity for recommendations | Yes | | Sensitive Personal Information | Precise geolocation, financial account data, biometric data (see Exhibit B) | With Consent |

A.2 Purposes for Collection

Personal information is collected for the following business purposes: operating and improving the Platform; processing transactions and payments; personalizing your experience; sending service communications and marketing (with opt-out available); complying with legal obligations; preventing fraud and maintaining Platform safety; and providing AI-powered features.

A.3 Disclosure of Personal Information

Rondi discloses personal information to: service providers (including Stripe, Cloudflare, Resend, Anthropic, Sentry) under written contracts prohibiting independent use; Vendors and Organizers as necessary to complete transactions you initiate; and government authorities pursuant to lawful process.

Rondi does not sell your personal information to third parties. Rondi does not share personal information with third parties for cross-context behavioral advertising purposes without your opt-in consent.

A.4 Your California Rights

As a California resident, you have the following rights:

A.5 How to Exercise California Rights

Submit a verifiable consumer request at rondi.io/privacy-request or email privacy@rondi.io. Rondi will respond within 45 calendar days (extendable to 90 days with notice). You may designate an authorized agent to submit requests on your behalf with written authorization.

A.6 California "Shine the Light" Law

California Civil Code § 1798.83 allows California residents to request information about disclosure of personal information to third parties for direct marketing purposes in the prior calendar year. Rondi does not disclose personal information to third parties for their direct marketing purposes. To submit such a request, email privacy@rondi.io.

A.7 Do Not Track

Rondi does not currently respond to Do Not Track signals from browsers. Rondi does honor Global Privacy Control (GPC) signals as described in Section 17.3.

EXHIBIT B — BIOMETRIC DATA CONSENT NOTICE

Applicable to Users Located in Illinois, Texas, and Washington

B.1 Scope

This notice applies if you are located in Illinois, Texas, or Washington and Rondi processes any biometric identifier or biometric information derived from your use of the Platform ("Biometric Data"), including facial geometry scans or facial recognition templates that may be generated from photos or videos you upload.

At the time of these Terms, Rondi does not perform facial recognition or collect biometric identifiers from uploaded content. This Exhibit applies prospectively and will govern any biometric data processing Rondi introduces in the future.

B.2 What Constitutes Biometric Data

For purposes of this Exhibit: Illinois (BIPA, 740 ILCS 14/1): "biometric identifier" means retina or iris scans, fingerprints, voiceprints, scans of hand or face geometry, or other biometric identifiers. Texas (CUBI, Tex. Bus. & Com. Code § 503.001): "biometric identifier" means a retina or iris scan, fingerprint, voiceprint, or record of hand or face geometry. Washington (My Health Data Act and Wash. Rev. Code § 19.375): similar scope covering biometric data and sensitive health data.

B.3 Consent Requirement

Before collecting any Biometric Data from Illinois, Texas, or Washington users, Rondi will:

(a) Provide a separate, written disclosure stating the specific biometric data being collected, the purpose for collection, and the duration of collection and storage; (b) Obtain your written, affirmative consent (separate from general Terms acceptance) before collection begins; (c) Provide a mechanism for you to withdraw consent at any time through your account settings.

General acceptance of these Terms does not constitute consent to biometric data collection. If Rondi introduces biometric features, you will be presented with a separate consent prompt.

B.4 Retention and Destruction

Biometric data, if collected, will be retained only as long as necessary for the stated collection purpose, or as required by law, but in no event longer than 3 years from the date of collection or your last interaction with the Platform, whichever comes first. Upon expiration of the retention period, Biometric Data will be permanently destroyed using industry-standard methods.

B.5 No Sale of Biometric Data

Rondi will not sell, lease, trade, profit from, or otherwise provide any Biometric Data to a third party.

B.6 Security

Biometric Data will be stored with the same standard of care as other confidential and sensitive data using a reasonable security standard consistent with the applicable state biometric privacy statute.

B.7 Contact

For questions about biometric data processing, contact privacy@rondi.io.

*These Terms were last updated on [DATE]. Prior versions are available upon request.*

*Rondi, Inc. | [Address] | [City, NJ ZIP] | legal@rondi.io*

> LEGAL NOTICE: These Terms of Service have been drafted to address the legal requirements of a social event marketplace operating in the United States as of the date of publication. This document does not constitute legal advice. Rondi, Inc. should have this document reviewed and approved by qualified legal counsel licensed in New Jersey before deployment. Laws change frequently. This document should be reviewed at least annually and updated as required.

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